Support
Answers to the most common questions about DeepDive Pool.
Request a feature or controller
Tell us what DeepDive Pool should do next, or which controller you’d like supported.
Request a featureFrequently Asked Questions
Your iPhone must be on the same Wi-Fi network as the controller, and DeepDive Pool needs Local Network permission (iOS Settings › DeepDive Pool › Local Network). If your controller is on a separate network or VLAN, enter its address manually in the app's settings. Still stuck? Use the Contact support form above.
No. DeepDive Pool is read-only by design. It never sends commands to your controller, so it cannot change set points, schedules or equipment.
Hayward OmniLogic today. If you have a different controller, send us a controller request from the app — requests help us decide what to support next.
The free version records everything, but shows the most recent 7 days. Upgrade to DeepDive Pool Unlimited at any time and your full history appears immediately.
Open the app's settings and tap Restore purchases while signed in with the same Apple ID. Purchases are shared with your Family Sharing group.
With DeepDive Pool Unlimited, turn on iCloud sync in the app's settings on each device. Your data syncs through your own private iCloud account.
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
See also our Privacy Policy and Terms of Use.